Position Title

Microcomputer Repair Technician

Required Application Type

School Related Personnel

Salary/Pay Scale

$20.60 - $27.00/hr

Job Description

Distinguishing Features of the Class:
The work involves responsibility for installing, maintaining,·testing and repairing a variety of microcomputers and related electronic equipment in a suburban school district. Work is performed with a considerable degree of technical independence; the incumbent is instructed only as to the nature and location of services needed. Work is subject to review and inspection by a higher level school district employee. Supervision may be a responsibility of the incumbent depending on specific assignments. Does related work as required.

 

Key Responsibilities:

• Assists faculty, staff and students with everyday computer needs in an environment that has over 4,000 clients. The employee in this position will support and assist colleagues within the Technology department on other projects as necessary and applicable;
• Collaborate with other technicians to support clients remotely and in the field;
• Install, repair and maintain microcomputer equipment and related components; install, repair and maintain audiovisual equipment;
• Operate appropriate diagnostic and testing equipment; troubleshoot, evaluate and service wired and  wireless networks; and
• Troubleshoot, evaluate and service microcomputer network within District. Responsibilities include the installation, maintenance and updates of Macintosh desktops/laptops and Windows desktops/laptops, support of a multi-user environment with central file storage, 1:1 and multi-user iPad environments, Microsoft Office suites, antivirus and Google Apps for Education support.

Job Qualifications

Qualifications: Associates Degree in Information Technology or related field, OR an equivalent combination of training and experience. Minimum 3 years' experience in IT support of a multi-user environment. Strong troubleshooting skills, excellent attention to detail, driven to learn/improve skills, team-oriented, outstanding customer service, effective oral and written communication skills. Expertise with Microsoft Windows desktop and server operating systems.

Job Category

Support Staff (Cafe Monitors, Hall Monitors, etc.)

Job Location

District Wide

Additional Information