Key Responsibilities:

• Assists faculty, staff and students with everyday computer needs in an environment that has over 4,000 clients. The employee in this position will support and assist colleagues within the Technology department on other projects as necessary and applicable;
• Collaborate with other technicians to support clients remotely and in the field;
• Install, repair and maintain microcomputer equipment and related components; install, repair and maintain audio visual equipment;
• Operate appropriate diagnostic and testing equipment; troubleshoot, evaluate and service wired and wireless networks;
• Troubleshoot, evaluate and service microcomputer network within District. Responsibilities include the installation, maintenance and updates of Macintosh desktops/laptops and Windows desktops/laptops, support of a multi user environment with central file storage, 1:1 and multi user iPad environments, Microsoft Office suites, antivirus and Google Apps for Education support.